᠅ SHIPPING + RETURNS ᠅
We ship worldwide.
Shipping costs are calculated at the checkout.
Our orders are shipped via CTT (0-500g) or GLS (500g to 10Kg)
Once we have shipped your order, the tracking code will be emailed to you.
The estimated shipping time is:
>> Portugal within 2 to 5 business days;
>> Europe from 5 to 10 business days;
>> Rest of the World from 10 to 15 business days .
(These deadlines may be extended during peak periods, in which case you will be informed).
Please note, orders returned to us due to wrong address or not picked up at post office/picking point, can be shipped again only under the payment of new shipping costs.
If for some reason you changed your mind or if isn't the best size for you, we can refund you with a coupon to use/discount in another purchase from our webshop. Be aware that we don't refund in money, only coupons (further details on this below).
Our return policy is 14 days. If more than 14 days have passed since you received your order, unfortunately we will not be able to refund you.
Since all pieces are vintage and pre-loved, they can have minor flaws. We always describe the best as we can the condition of each item, so please keep in mind that we will NOT refund items due to defects.
How to return?
Before proceeding with a refund, you will need to notify us at firstname.lastname@example.org, we will confirm you and forward the return address.
Payment of the return shipping is made by the customer.
Please send the item along with your NAME, EMAIL and ORDER NUMBER, to the provided address.
Once the product is received by us and if is in the same condition as the customer received it, we will send you an email with a coupon code with the amount of your refund to use/discount in another purchase in our webshop. It's valid for six months since it is issued. Please note we don't refund any of shipping charges.